Culture Versus Strategy: What is more important?

This argument is what we consider a red herring, because you can only execute strategy within the context of your organisational culture. Here’s what you need to know…

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Decision making: How and why organisations are failing at doing it well

80% of leaders don't believe their organisations are good at decision making - it’s costing them big time. Here’s how you can improve decision making in your business…

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Are we missing the point of strategy?

In my early days as a newly minted CEO, I discovered that it was incredibly easy to overlook the most important part of strategy… This is what I learnt.

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How Australian SMEs can leverage technology to improve the customer experience

As a phrase, ‘Customer Experience’ has become familiar to CEOs but it’s value does not seem to have resonated with a lot of small to medium sized businesses in Australia yet. It has a potentially enormous impact on your bottom line - so here is what you need to do to harness the power of technology and improve the Customer Experience your business offers…

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