Culture Versus Strategy: What is more important?

This argument is what we consider a red herring, because you can only execute strategy within the context of your organisational culture. Here’s what you need to know…

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Decision making: How and why organisations are failing at doing it well

80% of leaders don't believe their organisations are good at decision making - it’s costing them big time. Here’s how you can improve decision making in your business…

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Are we missing the point of strategy?

In my early days as a newly minted CEO, I discovered that it was incredibly easy to overlook the most important part of strategy… This is what I learnt.

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How Australian SMEs can leverage technology to improve the customer experience

As a phrase, ‘Customer Experience’ has become familiar to CEOs but it’s value does not seem to have resonated with a lot of small to medium sized businesses in Australia yet. It has a potentially enormous impact on your bottom line - so here is what you need to do to harness the power of technology and improve the Customer Experience your business offers…

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The three things every business owner needs to know and understand to make 2018 the most successful year yet

Instead of reflecting on the year that was, let's use today to be inspired and envision the year that could be. Here are the three things every business owner needs to know and understand to be more successful in 2018... 

What are your goals for the upcoming year? 

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How to master the art of delegation

Delegation is one of the hardest things to do well, but with some help and the right approach it could be the best cultural move you ever make for the success of your business. Here's why and how you can get it right, too. 

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