Planning our actions provides clarity about what we are seeking to do, guidance about how we will do it, communicates our intentions to align our team and helps us identify and reduce risk. So why are we choosing not to plan and instead fly by night?Read more
Steve Jobs was one of the first people to prove that the most successful businesses understand the difference between these two types of plans. Here’s why every business leader should be following in those footprints…Read more
As a phrase, ‘Customer Experience’ has become familiar to CEOs but it’s value does not seem to have resonated with a lot of small to medium sized businesses in Australia yet. It has a potentially enormous impact on your bottom line - so here is what you need to do to harness the power of technology and improve the Customer Experience your business offers…Read more
Calling all managers and business leaders!
Google have released four of their exclusively developed management tools available for download, customisation and use in your own business. You can get your copies of them here...Read more